As an individual or professional seller, you’ll likely have to satisfy Amazon’s so-called A-to-z Guarantee. That means you could be on the hook for refunds, including shipping charges, if a customer isn’t satisfied. So it’s a good idea to build some financial breathing room into your business plan. Another important consideration is taxes. As a seller, you’re considered self-employed. So even though Amazon generally calculates the sales tax on items, you’ll likely have to set aside more money to pay estimated quarterly taxes on your income.
If you want to clear some space out in your house and have a big stack of books you’ve been holding onto for too long, you can make money selling your books and textbooks online. Stores like Half Priced Books and others will give you cents on the dollar for each of your current books while you can check what your book is worth by simply entering the ISBN number on Book Scouter.
If you're a writer and want to get your work out there, you can self-publish on Amazon. With Kindle Direct Publishing, you can earn up to 70 percent of royalties on your e-books while also having the freedom to set your own prices. There is also an option available to go through Create Space which allows your inventory to be produced on-demand as customers order so there is no upfront inventory investment.
Once you are all set up, Live Ops has an excellent online training program that teaches you how to handle calls from customers. You will be taking calls for many different companies. When you start working, your phone will ring and a script will pop up on your screen. You simply read the script word for word and input customer information as you go along. If customers have questions, there is a section on your screen with FAQ’s and you are also logged into a virtual chat room should you need to ask for support from a supervisor.